<Shipping Information>
- Shipping Region: All areas of South Korea
- Shipping Fee: 3,000 KRW (Jeju Island and island/mountainous areas incur an additional 5,000 KRW shipping fee)
- Delivery Time: 2-5 business days (excluding weekends and public holidays)
- All deliveries may be delayed due to courier circumstances.
<Exchange and Return Information>
- You can request an exchange or return through the website within 7 days from the date of receiving the product.
- Products returned unilaterally without prior request may be re-returned (or sent back to the customer).
- In case of incorrect delivery (wrong item) or defective product, we provide a free exchange, However, returns due to defects are classified as a 'customer-responsible reason', and the return process will proceed after deducting the return shipping fee.
- Exchange for Defective or Incorrect Item: Proceed with exchange at no extra charge
- Return for Defective or Incorrect Item: Refund after deducting the return shipping fee
- Simple Exchange (Change of Mind): Deduct round-trip shipping fee
<Cases Where Exchange or Return is Not Possible>
- If the product value has decreased due to damage or contamination.
- Special return conditions may apply to some products.
- In accordance with the Electronic Commerce Act, if 7 days have passed after delivery completion.
